Skip to Content

FAQ

Frequently Asked Questions
Home / FAQ

WHO IS BEHIND VINCIDB?

Vincidb is a collective of enthusiastic creatives and lovers of the arts and technology, who have combined their talents to establish this website with the main intention of solving difficulties and problems that manifest themselves in the art world for artists, gallery owners, and collectors.


HOW DOES USING VINCIDB BENEFIT ME?

An artist, a gallerist, or a collector spends part of his time cataloging and preserving the works produced or acquired, but he does not always have a professional record. Works of art are our legacy and it is essential to maintain an inventory with a detailed description and to have an image of the work to identify it with all guarantees. Vincidb helps you to have control over your works and to promote and market them professionally. It is conceived and designed as one of the most comprehensive databases for artworks, with a high level of security and an intelligent system that takes steps in fractions of the time that would normally take another system.


WHAT IF I CANCEL MY SUBSCRIPTION?

If you cancel your subscription with Vincidb you can continue viewing your data but cannot update or add to it. When you decide to reactivate your subscription again, you will not have to pay for the downtime, and you will find it just as you left it.


IS MY DATA AVAILABLE TO THE PUBLIC?

No, your information is completely private. As a Vincidb user, you have a segment of the software that is completely personal and private that can only be accessed by login.


WHAT IS VINCIDB’S OBJECTIVE?

The main objective of Vincidb is to serve as a tool to help artists, gallery owners and collectors to manage their inventory of works of art. It is an online tool which you can operate and access at any time and from any place or device. You will be able to know the exact location of your works, even to which institution or gallery you have loaned any of them. It allows your works to be registered, ordered and safe, in addition to providing tools that help you market and promote your art in a professional way.


WHY A MULTIPLATFORM WEB SYSTEM?

The idea is to give you access from anywhere in the world with Internet access using any device such as smartphones, tablets, laptops, or desktop computers that have an Internet browser. Vincidb guarantees the integrity of your data, regardless of whether your equipment may be lost or damaged, your data will always be safe.


HOW DO I CANCEL MY ACCOUNT?

If you want to cancel your account with Vincidb, you must inform us by sending an email to the following address: info@vincidb.com. The text of the email should say that you want us to close your account and that we should remove all the information and data belonging to the same. Once we are certain that it is the owner of the account who has contacted us, we will send you an email explaining the process of canceling the account.


WHY DO I HAVE TO PAY A MONTHLY FEE?

Vincidb’s priority is to provide a stable and sustainable service over the long term. As an internet-based platform, we have hosting costs, in addition to infrastructure and development for maintenance and improvement. Your monthly fee is the way to keep the site running smoothly and give it permanence.